Who should I contact?

Who should I contact?

Council services, welfare or additional information
Ashburton District Council: Phone 03 307 7700 or email info@adc.govt.nz

It’s normal to feel upset and physically drained after events like this. You’re not alone in feeling this way, and you don’t have to cope on your own.

If you need support or advice, or have feelings of anxiety, stress, prolonged fear, hopelessness or anger, or you just need to talk with someone, you can text or phone 1737 to speak to a trained counsellor.

If you have health questions, phone Healthline on 0800 611 116. Healthline is staffed by experienced registered nurses 24 hours a day, 7 days a week.

If you have questions about your child or baby’s health or wellbeing, phone PlunketLine on 0800 933 922 to speak to a Plunket nurse. PlunketLine runs 24 hours a day, 7 days a week.

Your GP is also able to help and will help connect you to necessary support services. Free appointments are available for all people living in Canterbury who have been affected by the recent floods, where the reason for the consultation is flood-related.

For the full list of local services click here

MPI Canterbury Flood Support

  • Clean-up support: Do you need help cleaning up flood damage or debris? If you haven’t already, register here for Clean-Up Support
  • Can you help a flood-affected farmer or grower? If you haven’t already, register here for Offers of Assistance
  • Stock feed support is available if you are worried you might run low, call 0800 FARMING or 0800 327 646 or visit Dealing with floods | MPI | NZ Government

Mid Canterbury Rural Support Trust

Rural support Trusts have local people who are trained to offer assistance and support. Their help is free and confidential. Phone 0800 RURAL HELP (0800 787 254) email rst.midcanterbury@gmail.com or visit www.rural-support.org.nz

Rural industry body contacts

Water

Residents of properties affected by flooding who wish to preform water testing of their private water supplies are encouraged to contact a water testing laboratory. Laboratories that supply this service in Canterbury are:

  • Eurofins Rolleston phone 03 343 5227
  • Hills Chemistry phone 03 377 7176
  • Analytica Laboratories phone 03 662 9357

Environment Canterbury

Environment Canterbury staff and contractors are in the field assessing damage and responding to priority issues throughout the region, including Ashburton. The latest information for the Canterbury Flood recovery can be found here Canterbury flood recovery | Environment Canterbury (ecan.govt.nz) Please call ECan on 0800 324 636 for further information.

Te Rūnanga o Ngāi Tahu

Phone: 0800 KAITAHU or email: info@ngaitahu.iwi.nz

Te Puni Kōkiri – Ministry of Māori Development

Te Waipounamu Christchurch Regional Office Phone: 0800 875 839 or email: tpk.te-waipounamu@tpk.govt.nz

Pacific Support

Ministry for Pacific Peoples – Christchurch Regional Office Phone: 03 366 7202 or email: southern@mpp.govt.nz

Whanau Ora Providers

Etu Pasifika phone 0800 388 727 (support contact - Mr Antonio Filimoehala)
Fale Pasifika O Aoraki phone 027 321 6149 (support contact - Ms Vicky Cunningham)

Ethnic Communities

For support, call 0800 656 656 or email ethnic.communities@dia.govt.nz

Disability Support

For support and referral please contact CCS Disability Action at 0800 227 2255