Recovering from a hip operation, or health and mobility issues making things difficult getting your rubbish and recycling bins to the kerb for collection?

Call us, as Council can help.

A special bin service has been running since the introduction of the kerbside collection in 2017 and it is principally to help those who can’t call on neighbours or family to assist.

Infrastructure and Open Spaces Group Manager Neil McCann said mobility issues can sometimes be the reason why residents couldn’t get their red or yellow bins to the kerb on collection days.

“We see people recovering from hip or knee operations, or otherwise unable to drag their bins out. These people usually live on their own and have had health issues and been in hospital.

"All they have to do is ring Customer Services on 307 7700 and we can offer them a helping hand to get through a time when they’re not so mobile.”

Council staff will get in touch and arrange a time to come and do a quick assessment, to determine how regularly the bins need emptying and where the bins will be located.

Mr McCann said 14 people were currently on the list for a special collection, which was carried out by Council’s contractor.

“Many people have great neighbours who help out, but some people have just moved and are not comfortable asking anyone new for help.”

Any resident in the kerbside collection area can apply for assistance.