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Rates Remission Policy

Tell us what you think about our draft Rates Remission Policy 2021

Council wants to amend its Rates Remission Policy. The purpose of the changes is to:

  • provide a clear statement of the objectives of the policy;
  • ensure that all community halls and memorial halls are treated as if they are non-rateable;
  • enable remissions for water-by-meter excess charges in cases of leaks, whether consumers are billed quarterly or annually;
  • return to the pre-Covid-19 position of allowing rates penalty remissions one quarter every two years;
  • improve the use of Plain English in the policy

What are rates remissions? A rates remission is when Council waives the collection of part or all of a rates bill. You may be eligible for rates remission if your property is

  • used exclusively to provide community services, facilities and recreational opportunities for the public;
  • a residential property that includes a separately inhabited part (such as a “granny flat”) in addition to the main residence;
  • a memorial hall or a community hall;
  • protected for natural, historic or cultural conservation purposes

Some rates and charges can also be remitted for specific reasons, including:

  • Rates penalties; and
  • Excess water by meter charges in the event of a leak on private property

Submissions can be made up until 5pm on Monday 19 April 2021.

Do you wish to speak in support of your submission at the hearing? Hearings are expected to be held in the Council Chamber, Havelock Street, on 11 – 12 May 2021, date for submissions to be heard is 11 May 2021

What is your preferred course of action on this policy? *

Objective Statement
Community and memorial halls
Water rates remissions
Rates penalty remissions
Plain English

Please note, all submissions are public documents and will be made available on Council’s website with the names of submitters included.