If you are facing hardship and will struggle to pay your last rates instalment by 20 May, you can apply for the late fees to be waived. This can be done by filling out this online form
or by phoning 307 7700 or emailing firstname.lastname@example.org. We will then also discuss setting up a direct debit or make a payment plan with you to help you stay on top of your rates going forward.
Direct debit rate payments are continuing to be processed as scheduled. If this is an issue for you and you will struggle to pay by 20 May, please get in touch with us as soon as possible on 307 7700 or email email@example.com.
What are rates?
|General rate||Uniform annual general charge|
|Targeted rate||Roading rate|
The general rate is used to fund services that all residents are able to access relatively equally and where impact on property or ability to pay are considered an important aspect. Calculated on the capital value of your property, general rates are paid by all ratepayers. The services provided by these payments include parks and open spaces, civil defence, community services.
Uniform annual general charge
The uniform annual general charge is used to fund services that all residents are able to access relatively equally. Every property pays the same amount, regardless of the value of the property. Examples of services funded in this way include the EA Networks Centre.
Targeted rates are used to fund services which only some residents are able to receive. These may be either a uniform annual charge (every property paying the rate pays the same amount) or calculated on the capital value of the property. Targeted rates are used to ensure only those receiving the service help pay for it. Examples of services funded from this type of rate include water and wastewater and amenity rates
Calculated the same way as the general rate but rated separated to clearly show Council's share of the costs of maintaining the district's roads.
How do I pay my rates?
Internet banking transfer
You can also make an online payment for your rates through your bank.
Please make your payment to:
Bank Account Name: Ashburton District Council
Bank Account Number: 03-1592-0521970-000
Here is some information on how to make a payment:
When making an online payment for rates, enter the correct information in each of the 3 fields your bank provides. You can find your property number on your rates invoice.
You can visit the council to make a payment by cash, cheque, credit card or eftpos at Ashburton District Council office, 5 Baring Square West, Ashburton.
Instalment due dates
You can pay your full years rates at the beginning of the financial year or you can spread your rates across the year and pay an instalment every 3 months (quarterly).
If you are paying in instalments the payments are due by 5pm on the due dates below:
|Instalment 1||20 August|
|Instalment 2||20 November|
|Instalment 3||20 February|
|Instalment 4||20 May|
Receiving rates invoices by email
Ratepayers now have the option of getting their rates invoices sent to an email address instead of in the post.
If you want to receive your rates invoices via email:
- Go to the registration web form and register with your name, property number(s), email address and phone number.
- The Council will verify your details within 10 working days.
- You will receive a confirmation email when the process is complete.
Only one email address can be registered for a property. Please note that it will be your responsibility to notify Council if your email address changes.
If you do not register for this service, you will continue receiving invoices in the post as usual.
How to avoid rates penalties
If the Council has not received full payment for due rates by the due date a 10% penalty will be incurred on any balance of a rates instalment that is not paid by the due date specified on the invoice.
A further 10% penalty will be incurred in July each year for any balance that remains unpaid from the previous year.
Rates Easypay is the best way to avoid rates penalties.
Please contact Council if you have not received the latest rates invoice as not receiving the account will not entitle you to a penalty remission.
Rates Rebate Scheme
Are you eligible for a Rates Rebate?
The Rates Rebate Scheme provides a subsidy for low-income homeowners on the cost of their rates.
Residents may be eligible if they are on low income, paying rates on the address that they were living at and their name is on the council's rating information database.
- The maximum rebate you can receive is $620
The income limit for eligibility for a rebate increases by $500 for each dependent child in the household.
Even if your income exceeds the income threshold, you may still be eligible, depending on the amount of the rates
you pay and number of dependants.
If you think you may be eligible please contact Council on 307 7700 and discuss it with one of our Customer
Rates postponement scheme
Ashburton District Council has a Rates Postponement Scheme for homeowners aged 65 and over. Under the scheme, homeowners have the option of postponing payment of all or a portion of their rates.
This means that they have a choice of carrying on paying their rates or leave them to their estate to take care of.
Download our Rates Postponement Scheme brochure to learn more