Annual Residents’ Survey results out

17/05/2018 12:00 a.m.

The Ashburton District is a great place to live, according to 97 per cent of people surveyed in the 2018 Annual Residents' Survey.

The results of the survey are now available to the public on the Council website, after Research First, an independent company who conducted the survey, presented the results to Council at its meeting today.

The results show the Council met or exceeded 17 of its 23 satisfaction measures, and that close to three quarters of residents were satisfied with the way rates are spent.

The new kerbside collection service scored a big thumbs up, with 93 per cent of people who receive the service saying they were satisfied, up from 77 per cent on the previous year. People also reported high satisfaction with building services, playgrounds and domains, and their overall contact with Council.

"The Annual Residents' Survey is an important tool for Council, as it helps us to evaluate our services and activities," Council Acting Chief Executive Jane Donaldson says.

"The Council always strives to do its best meeting or exceeding our community's expectations, and it is great to see these efforts reflected in the survey."

The Annual Residents' Survey was carried out in March this year via telephone, and included a representative cross-section of residents in the district. 500 residents were surveyed from target demographic groups for their opinions on a wide ranging list of Council services and issues. This means that in many instances residents were contacted, but may have been in a demographic group that was already well represented in the survey.

The survey, along with previous year's surveys are available here​.

Page reviewed: 18 May 2018 8:48am