Council has a variety of ways you can obtain information about Council-related matters.
Contact Customer Services
You can either call our Customer Services Team on (03) 307 7700, email them, or you can come into reception at Baring Square West to talk to one of the team in person.
Contact an elected member
Your representatives are here to help if you would like to raise a concern or issue about a Council-related matter.
Contact a Councillor
Contact a Methven Community Board Member
Read Council meeting agendas and minutes
You can also obtain information about Council business through our meeting agendas and minutes.
Learn more about our meeting agendas and minutes
Official Information Requests
Any individual, group or organisation can request information held by Council. Requests for official information may be written or verbal and Council must answer requests for information within 20 working days.
All requests for information are considered to be made under the Local Government Official Information and Meetings Act 1987 (LGOIMA) and the Privacy Act 1993; however, you do not have to state that you are making a request under an Act.
Learn more about making an Official Information Request