Council Introduces Online Rates Payments

Ratepayers can skip the queue to pay their rates this year as Council is introducing yet another payment option through its website.

From 1 August, ratepayers can visit the Council website and pay their rates by credit card.

Council Group Business Support Manager Paul Brake says online payment of rates is a win-win for residents and Council.

"It is easy to make a payment. Ratepayers simply have to key in their property number or invoice reference number and this will pull up details of their payment," he said.

"Rates online is also a secure way to make rates payments," said Mr Brake.

Being able to pay for Council services online is convenient for residents and over time will produce cost-saving efficiencies for the Council.

"This new service will give ratepayers the option of paying in the comfort of their own home," said Mr Brake.

"It will also allow ratepayers living overseas to make payments easily," he said.

"We hope residents will make use of the new online services on the Council website," he said.

This move to offer rates payment on the Council website is just one on the list of improvements planned for Council's online services.

"We are progressively working towards enabling residents to make payments and request for services online," said Mr Brake.

Council recently introduced the ability to make building consent applications online and are exploring the ability to email rates invoices to customers.

Page reviewed: 02 Mar 2016 3:33pm