Ashburton District Council has a number of ways for you to contact us to request information or advise us of problems. Contact the council customer services team by telephone, visit, mail, or email:
PHONE: 03 307 7700
EMAIL: info@adc.govt.nz
VISIT: 5 Baring Square West, Ashburton (See map below)
POSTAL: PO Box 94, Ashburton 7740
HOURS OF OPENING
The Administration Building Office Hours are:-
Monday to Friday 8.30 a.m. to 5.00 p.m.
Except Thursday which is 9.00 a.m. to 5.00 p.m.
The council offices are closed outside these hours but provides an afterhours service.
AFTER HOURS SERVICE
The Ashburton District Council provides a 24 hour service for all urgent calls. Outside office opening hours calls will be answered and messages relayed to the appropriate service. The number to ring is the normal council number 307 7700. This includes noise, animal and water complaints.
The council offices are closed on all Statutory Holidays and the three days between Christmas and New Year.
TO ADVISE COUNCIL OF PROBLEMS
Phone the council customer services team on 307 7700 or send an email to info@adc.govt.nz advising what the problem is, for example:
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Pothole
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Water leak on road
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Blocked gutter/drain
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Litter/rubbish
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Streetlight out
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Traffic sign damaged
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Dog nuisance
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Excessive noise
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Abandoned vehicles
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Playground safety
Please provide:
COUNCIL SERVICES FEEDBACK
To send any feedback in the form of a compliment or complaint regarding any of the council's services please send an email to: info@adc.govt.nz
ASHBURTON PUBLIC LIBRARY
Corner Havelock and West Streets 180 Havelock Street - Ashburton
TELEPHONE (03) 308 7192 FACSIMILE (03) 308 7498
EMAIL jillw@adc.govt.nz |
District Librarian - Jill Watson Childrens Librarian - Adrienne Moodie Customer Services Librarian - Dianne Haslett Technical Services Librarian - Nicky Farrell
HOURS OF OPENING Monday to Friday 10.00 a.m. to 8.00 p.m. Saturday 10.00 a.m. to 1.00 p.m |
ASSISTANCE FOR PERSONS SEEKING SPECIAL INFORMATION
Written requests for information should be addressed to:- Chief Executive Ashburton District Council PO Box 94 Ashburton 7740 |
Personal information can only be requested by the person concerned or by a properly authorised agent of the person concerned.
Information which has previously been treated as confidential or handled by the District Council or its predecessors "in committee" can only be released by the Chief Executive following a written application and subject to it not being contrary to the public interest to release such information.
There may be a charge for providing official information when photocopies are required or extensive research involved. Council will, however, contact the person seeking information before any charges are incurred.
WHERE ARE WE?
5 Baring Square West

WEBSITE FEEDBACK
If you have any comments or suggestions, requests for additional information and pages, or errors/omissions to report, then please e-mail webmaster@ashburtondc.govt.nz.
COMMUNITY DIRECTORY
If you would like to have an addition made to the Community Directory, or have any of the content altered, please email communityservices@adc.govt.nz.
COPYRIGHT
The information contained on this site is copyright to Ashburton District Council, unless stated otherwise. Information may only be used as permitted under the Copyright Act 1994. You may not publish any part of the information without prior written permission of Ashburton District Council. Inquiries should be addressed to webmaster@ashburtondc.govt.nz.
Externally sourced material is copyright to the respective provider.
Links to www.ashburtondc.govt.nz from other websites are welcome. Links to individual pages must clearly reveal that they belong to our site, and representing our pages in subframes is not permitted.
CONDITIONS OF USE
The website is intended to provide general information to the public. The preparation and provision of this information has been made in good faith from sources that are considered reliable, however this information is not warranted to be correct.